Job Position

Busser

Busser Position Description

At Bib’s Ribs, we’re passionate about delivering exceptional barbecue and creating a fun, family-friendly dining experience. As a Busser, you’ll play a key role in maintaining a clean, inviting environment while supporting our service team to ensure every guest has a memorable visit. Our core values; community, integrity, and customer service, guide everything we do, from our food to our hospitality.

We’re looking for team members who thrive in a fast-paced, multicultural environment and are eager to gain lifelong skills in hospitality. At Bib’s Ribs BBQ, teamwork, perseverance, and a dedication to the customer experience create endless opportunities for growth and professional development.

Essential Responsibilities

• Exhibits an outgoing personality and promotes a warm, inviting atmosphere.
• Safely handles smallware including plates, bowls, silverware (forks, knives, spoons), bringing bar-specific glasses back to the bar, etc.
• Ability to quickly turn tables by clearing all dishes, food remnants, returning high chairs to host section, placing condiments back into the caddy and refilling them as needed, and wiping tables and chairs before the next group of guests is sat at the table
• Sweeping the floors both inside and outside the restaurant
• Running the dishwasher as necessary
• Must be able to effectively communicate and interact with Guests, other service team members and management
• Ability to interact and communicate with team members in a fast paced, high stress environment.
• Must practice safe food and beverage handling and cleanliness at all times.
• Maintain regular attendance in compliance with Bib's Ribs attendance policy.
• Attend all required trainings and meetings.
• Must be available to work evenings, weekends and holidays.
• Maintain high standards of personal appearance by following the Bib's Ribs Busser Dress Code requirements
• Have complete knowledge of the floor plan, table numbers and stations.

Required Skills and Qualifications

• Must be at least 16 years of age
• Fluent in English
• Relies on experience and judgment to make effective decisions
• Strong interpersonal and communication skills
• Exhibits teamwork at all times
• Ability to work in a fast paced environment
• Excellent organizational and problem solving skills
• Ability to multitask
• Attention to detail, cleanliness and safety
• Patience and customer-oriented approach
• Responsible and trustworthy 

Physical Requirements

• Lifts 10 lbs constantly, up to 25 lbs frequently, up to 50 lbs occasionally.
• Lifting from the floor to shoulder occasionally and overhead frequently
• Exposed to cleaning products
• Color and depth perception required for vision. Needs both near and far sight
• Twists and reaches constantly
• Grasps objects to move and manipulate constantly
• Stands and walks constantly inside and outside of the restaurant
• Listen to and comprehend instructions from guests and team members over background restaurant and equipment and noise constantly
• Frequent hand washing required
• Ability to be mobile on your feet for a minimum of 6 hours

EQUIPMENT USAGE Requirements

• Bus tubs, ice buckets, glass rack, dish machine, garbage cans

WORKING ENVIRONMENT

• Typical restaurant environment, heat and air conditioning, cold in freezer and walk in refrigerator
• May experience sudden changes in temperature while seating guests outside or performing opening procedures

Team Environment

Teamwork is at the heart of everything we do at Bib’s Ribs. As a Busser, you’ll collaborate closely with servers, bartenders, hosts, and managers to create a seamless dining experience for our guests. Open communication, mutual respect, and a shared commitment to hospitality define our workplace culture.

Disclaimer: The above description outlines the primary duties and requirements of the position. It is not exhaustive and may be subject to change as the needs of the business evolve. Employment remains at-will.

About Employer

Bib's Ribs

Summary

Located in East Stroudsburg, PA, Bib's Ribs offers a welcoming, family-friendly atmosphere that makes it a go-to spot for locals and visitors alike. Whether you're craving a quick bite, a hearty BBQ feast, or a fun outing with friends, Bib's Ribs delivers an unforgettable dining experience.